Studio Policies

 
  • Late Cancelation:

    Bookings must cancel at least 8 hours before the class start time or pay a penalty of $15.

    Class Pack and Drop-in holders will also lose the session, fee, or credits used to pay for class.

    Class No-Shows:

    Bookings that no-show for a class will pay a penalty of $25

    Class Pack and Drop-in holders will also lose the session, fee, or credits used to pay for class.

  • Please arrive 5+ minutes before class starts. We do not always have front desk staff and teachers will lock the door at the class start time. Please do not knock as it disturbs class.

    You will not be allowed late entry if class started 5 or more minutes ago.

    Please email us if you arrive once the door has been locked so you are not marked as a No-Show.

  • You may leave class early but please do not get up during savasana as it is disrupting for other students.

    If you must leave class early, please do so when the teacher begins instructing your final rest or before.

  • We do not allow the use of cell phones in our space to allow for tranquility and peace.

    Cell phones must be left with your personal belongings outside of the studio room. If you need to make a call, please step outside.

    If you are on call or need to be notified if contacted by a specific number, please leave your phone at the front desk or let your teacher know.

    Smart watches must be set to do not disturb.

  • Five Class Packs expire 60 days after purchase.

    Ten Class Packs expire 90 days after purchase.

  • Refunds will not be made for no-shows and cancellations made within 8 hours of class.

    Membership holders that do not notify the studio before their desired termination date will not be refunded for charges that have already been processed. To ensure on-time cancellation, please notify the studio one week before your desired termination.

    Class Packs and drop-ins that have been used are not eligible for a refund.

    All Workshop sales are final. If you need to cancel due to an emergency please email info@yogapearl.com as some credits are transferable.

  • A 7-day notification by email (info@yogapearl.com) is required to cancel your membership.

    Membership holders that do not notify the studio before their desired termination date will not be refunded for charges that have already been processed.

  • Members are allowed 2 guests per pay period.

    Guests are allowed at any regularly scheduled class. Have them arrive 10 minutes early for class to sign-in, pre-register them after you book for yourself or email us ahead of time with their full name, phone number and email address.

    Guests are not allowed for Sound Baths, Workshops, Events or Trainings.

  • Those on the waitlist will be allowed entry 2 minutes before class starts in the order that they arrive if pre-registered students have not shown up.

  • You are more than welcome to shower at the studio before or after class.

    We DO NOT have towels available for rent, please bring your own.

    Please be mindful that we only have one bathroom at the studio and showers should be kept short so other students can use the bathroom as well.

  • We do not allow shoes in the studio. Shoes should be left by the front door on the shoe racks.

  • If you are feeling unwell with symptoms like a fever, cough, flu, stomach issues, or any contagious illness, you should stay home and not attend class to prevent spreading germs to other students and staff If you are worried about losing your class credit please reach out to info@yogapearl.com.

FAQ’s

 
  • Click ‘BOOK’ next to the class on the schedule you would like to take and create a Walla account using your email if you do not already have an account. Otherwise sign in to confirm your booking.

    You can use your Walla account to book classes, purchase plans and track your visit history.

    Download the Yoga Pearl App to easily book and manage your account.

  • We have mats available for a $3 rental. Mat rentals are included in your membership.

    We have small hand towels available for a $2 rental and large towels available for $3 rental.

  • Yes! Most of our classes are all levels and very accommodating with modifications and pose adjustments based on your needs. We recommend letting the teacher know any of your needs or concerns before the start of class so they can offer modifications and keep an eye on you throughout class.

    Our PearlFlow Plus is our only advanced class, and Dynamic Alignment is considered challenging but is still all levels.

  • YES. Our clients range from marathon runners, avid cyclists, rock climbers, dance professionals, and many other types of athletes to complete beginners. In our flow and alignment classes you will learn how to connect with your body and movement while our yin and restorative classes will balance your other activities to help you and your muscles relax. We believe balancing Yoga with other workouts is the most beneficial way to keep your body safe and happy.

    If you are looking for a more challenging class, try our Dynamic Alignment or PearlFlow Plus classes.

  • Up to your preference. If you are totally new to yoga, we recommend having a one-on-one with one of our teachers so you can learn postures before jumping into a flow class. If a private does not interest you, we suggest starting with a SlowFlow class before moving to PearlFlow so you can feel the postures in your body before moving to a faster pace class.

    If you have a severe medical condition, chronic back pain, or painful joints, we recommend that you take a private session first so that we can work with you on finding the best adjustments and classes for you. Please contact us at info@yogapearl.com and we'll work with you to figure out the best plan.

  • Yes, if you are pregnant you can attend class based on your comfort level. Please arrive early enough that you can speak with the teacher so they can offer up modifications and adjustments that work for you. Please contact us and/or your care provider if you have any questions.

    We also have a Monthly Mother Circle and Baby + Me classes. Keep an eye out for Prenatal as well as that pops up from time to time.

  • Listen to your body. It is safe to come to class everyday but we always recommend a mix of classes to give your body some time to rest.

  • Kids 16 and older can come to class without an adult. Those under 16 we ask to attend with an adult or have a parent/guardian consent when they drop them off.

    We do offer a monthly Kids Yoga + Movie Night on Saturdays for kids 4-9. See the schedule for more details.

  • No, we do not offer childcare as we do not have the space or staff to supervise children during classes. Children who are brought to Yoga Pearl while their parents are in class are left unsupervised as our hosts have responsibilities that take them away from the front desk while classes are in session. For the safety of your children we ask that you leave your children at home while taking classes. Children 12 years or older, who can be left unsupervised, are welcome to wait for you in the studio as you take classes.

  • Class Cancelation: Bookings must be canceled at least 8 hours before class start time or pay a penalty of $15 and also lose their class credit.

    No-Shows: If you are a no-show for class you will pay a $25 fee and lose your class credit.

    Membership Cancellation: To cancel your membership we require a 7-day notice by email to info@yogapearl.com. Membership charges that are processed without a cancellation notice will not be refunded.

  • If you do not cancel your reservation and simply do not show up for class, you will lose your class credit and be charged a $25 No-Show Fee. If you arrive late to class and the door is locked, please email info@yogapearl.com to have your fee waived and credit returned.

  • We suggest arriving 5-15 minutes before class starts. For most classes you will be allowed entry 15 minutes prior to the start of class.

  • Please arrive on time and do not knock if the door is locked. The front door will lock at the start of class if we do not have someone at the front desk. If you arrive late and there is someone at the front desk, they will allow you entry up to 5 minutes into class if the class is not full. Please do not contact our teachers directly to let them know you are running late, they will not start class late for you.

  • Yes, but not during savasana.

    You may leave class to go to the bathroom or if you need to leave for any reason but we ask that you do not get up during savasana, or final rest, as it is a disturbance to other students.

    Please let your teacher know if you plan to leave class early.

  • Yes. If a class is full, click "Sign Up" and then choose the waitlist option. This will put you in line if someone cancels.

    If you make it off the waitlist and into the class you will be notified through Walla via text and/or email depending on your communication preferences.

  • If a spot opens up, you will automatically be added to the class, and you will be notified of this via email or text depending on your communication preferences. Once this happens, normal cancellation and no-show policies will apply. If you are on the waitlist and you decide you no longer want to attend the class, you should remove yourself from the waitlist to avoid no-show fees in the case that you are added to the class.

    If you are on the waitlist for a class, you will be allowed entry 2 minutes before the start of class in the order that you arrive if those that have signed up have not yet arrived.

  • Yes, we have showers at both of our locations. Shampoo, conditioner, and body wash are provided and towels are available for a $3 rental.

  • Yes, we do sell yoga mats and props. Please email, call or stop in to see what products we have in stock. If you would like to order Manduka products, we can help you with that as well.

  • Yes, email, call or stop in to see what we have in stock as our inventory is often changing.

  • We accept cash, all major credit cards and tap-to-pay such as ApplePay. If you save a credit card to your Walla Account we can easily use that for payment.